Ethic and values

Respect for private life

 

HighWind complies with the strictest requirements of the European General Data Protection Regulation (GDPR) and has a strong commitment to protecting the privacy of its users.

Data voluntarily provided by users to improve their handling by emergency services is collected under the lawful basis set out in Article 6 of the GDPR, namely “the protection of the vital interests of the data subject or of another natural person.”

The information collected includes:

  • Phone number: to send the caller contacting emergency services an SMS containing access to our web application
  • GPS location: if the user chooses to share it
  • Photos of the emergency situation: if the user chooses to share them
  • IPv6 address: in large-scale disasters where phone numbers may not be available, this is used to assign a unique identifier to voluntarily submitted reports

At no point does HighWind know or attempt to determine the identity of its users, as such information is not necessary for the service we provide to improve emergency response.

HighWind is a company exclusively dedicated to enhancing emergency and crisis communications. The information transmitted by users is solely intended to be processed and made available to the relevant emergency and crisis management services.

We are committed to deleting any collected information that is no longer relevant to providing emergency assistance.

Contribute to Diversity

Our technology is developed for the purpose of saving lives. We help those who are experiencing fear or pain, without any distinction of gender, age, sex, skin color, language or citizenship.

Nevertheless, HighWind is aware that Artificial Intelligence is only as effective as its training database and can easily become biased against a group.

Because our blood and internal organs are the same for all, our AI-Diagnostics have so far proven to be unbiased, but we are closely monitoring that no group should ever be excluded of this life-saving technology.

Therefore, should you wish to contribute to the Diversity & Inclusion of our solution, please feel free to submit the pictures of your emergency traumas or situations or emotions, precising all the information you believe defines your uniqueness. We will gladly encompass them in our AI training.